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Free Standard Shipping On Orders of $75+

RETURN POLICY

 

PICKLEBALL PADDLES

Fromuth Pickleball offers a 30-day money back guarantee on all pickleball paddles. We understand that sometimes the product is not what you expect. Accordingly, we are happy to accept returns of used and played-with pickleball paddles within 30 days of purchase. If you are not 100% happy with your paddle, ship it back to us and we will refund your money. Shipping costs for items returned are the responsibility of the customer.  Please include your name, order number and invoice inside the return package. If you have questions about our pickleball paddle return policy, please contact us at pickleball@fromuth.com or call our Sales Team at 610-894-7060.

 

SHOES, APPAREL, AND OTHER MERCHANDISE

We accept returns for credit or exchange within 30-days of the invoice date. When returned, all items must be in brand new condition. Shoes must be returned in their original box and free of any signs of wear, discoloration, dirt or scuffs. Apparel must be unworn, unwashed and include original manufacturer tags, labels and packaging. Shipping costs for items returned are the responsibility of the customer. Original shipping charges and return shipping charges are non-refundable. Returned merchandise that does not fall under these guidelines may be subject to a 10% restocking fee.
  • The RETURNS FORM must be filled out and included with your return.
  • Please include your original receipt. 

 

Please ship all returns to:

Fromuth Pickleball at Fromuth Tennis
ATTN: RETURNS DEPARTMENT
1100 ROCKY DRIVE
WEST LAWN, PA 19609

 

We want to ensure our customers receive the highest level of service and satisfaction. We take great pride in offering outstanding hospitality, as well as a safe and secure online shopping experience. 

Orders placed by 3:00 p.m. EST weekdays Monday-Friday ship the same day they are placed. Guaranteed. 

If you have questions about products, policies or shipping, call us to speak with a customer service representative. 

610-894-7060
Monday - Friday 8:30 a.m. - 4:30 p.m. EST

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